WaterSmart

Want to know how much water you use or see and pay your bill online?

Get everything you need at: https://gdpud.watersmart.com/index.php/welcome

What is the WaterSmart Customer Portal?

The District has partnered with WaterSmart Software to offer customers a modern digital portal to access detailed information about household water use. You can reach the portal on your mobile device or web browser at: https://gdpud.watersmart.com/index.php/welcome.

This free online service is part of GDPUD's commitment to provide you with the best tools to understand and manage your water use, avoid costly water leaks and potential water damage, receive critical notifications from the District, and make sure you get the most value from every drop of water you use on your property. Key features include:

View your historical water use;
Check for unusual or excessive water use which could indicate a leak and use the Leak Resolution Process to help pinpoint the source and fix your leak;
Sign up for water use notifications;
View and pay your bill and see your balance and bill history;
Add users to your account (e.g., renter, family member, etc.);
Adjust your communications settings (the default is email but you can choose to receive text or voice notifications);
Explore water conservation techniques and seasonal offers and incentives; and
Update contact information to receive emergency water service notifications.

Need assistance? Contact us at (530) 333-4356, info@gd-pud.org or visit our website, https://www.gd-pud.org/ We hope you find this new service helpful and informative!
Georgetown Divide Public Utility District

Website Accessibility Policy

Georgetown Divide Public Utility District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Georgetown Divide Public Utility District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (530) 333-4356 Fax: (530) 333-9442

Ongoing Compliance Information

Compliance Officer

Georgetown Divide Public Utility District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Georgetown Divide Public Utility District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (530) 333-4356 Fax: (530) 333-9442.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.